Terrible system, beautiful work - Library Program Associate Denver Public Library Employee Review

It’s a library, it’s amazing

Human, customers, bureaucracy and the like

Public service and all of the amazing work DPL does for the communities we serve. Creating opportunities for access.

Upper management is totally disconnected from the rest of front line staff. When provided with feedback, they take it personally as a blow to their egos and not as feedback to the systems that could be improved. Morale is very low and while people are committed to DPL's values, most people do not see upper management upholding those values. There is also very little accountability put in place for upper administration. Internal communications could be improved. Better training for supervisors is desperately needed. And as many people have noted, very little to no job mobility. Professional development is a joke and barely exists. Come here is your want your career to stay stagnant.