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      Delta Defense

      Engaged employer

      Delta Defense reviews

      Don't recommend at all - Customer Service Representative Delta Defense Employee Review

      1.0
      Dec 17, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You can get free merch sometimes.

      Cons

      They don't listen to employees at all. No room for growth unless you're willing to live in WI. A lot of cons really.

      avatar
      Delta Defense Response
      1y
      Thank you for taking the time to leave a review. At Delta Defense, we empower our employees with an open-door policy, offering access to HR, company leaders, and life coaches to support their professional growth and well-being. Our core values state that we address problems head-on. We also sincerely value the input of our employees. For various reasons, we send surveys to collect information and hear from our team members. A recent 4th quarter 2024 survey of the Customer Service Team gave us these insights: - I feel valued, heard, and respected by Customer Service management, scoring 4.7 on a scale up to 5. - I feel informed about changes in the Customer Service Team through regular communication from leadership, scoring 4.5 on a scale up to 5. We hire the most qualified candidates for our roles, and while some positions are based at our headquarters in Wisconsin, this is due to the nature of the work. We’re committed to creating a transparent and supportive work environment for everyone. We wish you success in your future endeavors.

      Explore other reviews about Delta Defense

      5.0
      Mar 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Not sure why there are so many bad reviews. I work at the headquarters and it’s wonderful! I have worked at a few companies and there is a night and day difference - Work life balance is great - Wonderful coworkers - Great work/team building outings - Leadership invests in professional development - Lots of opportunities to be in West Bend, all paid for by Delta - Delta is very picky with who is hired to ensure everyone fits the culture - Everyone is super kind and easy to get along with. Also, everyone is very skilled - C suite is very open and honest. Company wide meetings every week that allow everyone to be informed on what is happening. - Benefits are amazing: yearly stipend, generous pto (no problems using it), hybrid or wfh options, good health insurance, USCCA membership, good pay - The dress code is very casual - Paid time off to volunteer! Plus donation matching - The owners are VERY generous

      Cons

      - The hours can get long some days - Very open floor plan at HQ. This can be a pro or con depending on preferences - The CEO isn’t super involved in day to day operations - Not a con to me, but you must be supportive of the second amendment and feel comfortable around firearms. - If you are someone who likes to do the bare minimum, this probably isn’t the place for you - You will need to pass the culture test and write a values essay. Again, there is a high standard for hiring.

      avatar
      Delta Defense Response
      2mo
      Thank you for the 5-star review and for being part of Team Delta Defense LLC! We’re glad you’re experiencing the work-life balance, kind and skilled coworkers, strong benefits, and the open, honest communication we work hard to build through weekly company-wide meetings. We’ll keep investing in professional development, team connection, moving forward with Culture 2.0, and support across the business so our people can thrive while advancing our mission. We strive to take care of those who take care of members and our mission. We know the value of investing in our team members, and we are excited about all the opportunities ahead in 2026!
      3.0
      Mar 15, 2026
      Sr. account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture at corporate level

      Cons

      No support or culture at the local level- pretty much on your own. No Back up. Be prepared to work 7 days a week at all hours of the day or night.

      1
      avatar
      Delta Defense Response
      2mo
      Thank you for sharing your experience and for your time with us. We are always evolving in how we support our Sales team, including dedicated leaders in each geographic region and stronger local coverage, so team members are supported. We also want to clarify that we pay based on national pay markets, and that Sales roles include uncapped performance-based commission. Thank you for your time with us. We hope you have found happiness and success since your departure.
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