Great team, yet not for challengers - Partner Operations Manager Deliveroo Employee Review

3.0
May 21, 2025
Recommend
CEO approval
Business outlook

Pros

- L4 salary of £59k base + up to 5%-15% performance bonus yearly. - free breakfast buffet daily 08:15-09:15 (there's hot & cold food) - £12 food allowance every second Friday of the month - free Deliveroo Plus Gold - free private healthcare (it can be upgraded for £20-30 per month) - 99p Buzz Gym membership. Small room with gym equipment in the office. - massive rooftop garden with free access for you and your friends/family - office is right next to Cannon street tube. There's also Bank, Monument and London bridge within walking distance. - Macbook laptops (unless in finance, then windows laptop)

Cons

- Never talk during internal/external meetings unless you're addressed directly. You can ask questions, otherwise you'll be redundant because you'll annoy the management - My first line manager was very poor with onboarding - no structure yet he was checking when was the last time I opened a link.. little did he know I simply made copies of everything and made my own tracking doc file to be more organized. Second line manager was light years better tho. - Unclear expectations from day 1 - different managers demanded different things and there was no alignement, however it'll be your fault if you don't get it right - no way of keeping track of their requests/work - 0 framework, no follow ups with emails, which means it's hard to prove a manager asked you to conduct specific tasks. - expected to work autonomously in your first month whilst also being told to take it easy, run your work via your line manager first, engage with stakeholders. - I was told by a skip level manager that my email sent wasn't good enough even though it was signed off by my line manager who said it's exactly what's needed. I was wildly confused - NEVER try and act casual with senior managers. They might seem friendly yet they're EXTREMELY sensitive and will get pissed off. You'll be redundant. - NO innovation/trying to improve processes - you'll work heavily with Power Point. Make sure you COPY-PASTE what's give to you as it's pre-approved otherwise the managers will be pissed off if it's different. You'll be redundant. Hope it helps :)

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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