AVOID - Anonymous employee Deliveroo Employee Review

1.0
Dec 24, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good pay, WFH(Although now changed to 3 days a week) - Really nice gentle people work there(Feels like a 6th form college) - Genuinely mixed demographic - Decent office environment - People and management do try to do their best but the environment is a mess

Cons

- Weak and over promoted management - George Osborne's wife used to be the CFO - Management not trained to deal with toxic employees - Death by shared document - Overrun by MBAs leading major projects without project management background = failure - Preach racial and religious equanimity but ignore massive class bias - Senior management won't even send you Christmas wishes - Management by escalation mindset - Too much responsibility given to junior staff members with zero business or real life experience - HR constantly being dropped in it by clumsy management (They have my sympathy) - Degree of nepotism, former colleagues being brought in quite often - Constant obsession food makes you feel sick after a while(It's just food guys) - Sycophantic culture especially around Will Shu - Lack of personality across the organisation, uninspiring management - Way too high turnover, way too high mental health absences

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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