Fast , Fancy and Fragmented - Operations Manager Deliveroo Employee Review

3.0
Jul 26, 2019
Recommend
CEO approval
Business outlook

Pros

Solves a real customer need People are hungry ( pun intended) Ambitious investors Great offices and perks/facilities The buzz is felt and is made to feel Great external comms strategy

Cons

Leadership learning on the job.. inexperienced to lead large teams Cliches on the top and long hours booze culture( no real inclusivity or fairness in progression or hiring). You can count the number of working mums in senior roles. Very little flexibility in working hours/WFH culture. Presenteism encouraged. 3/4ths of the company are graduates managed by inexperienced ppl with no one to learn from!

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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