Rider Retention - Rider Retention Associate Deliveroo Employee Review

3.0
Feb 14, 2017
Recommend
CEO approval
Business outlook

Pros

- Young Culture - Modern Values - Nice Costumer Experience - Nice External Communication - Flexible Schedules - Free Food

Cons

- Bad Intern Communication - Bad policies of hiring and fired human capital - Disorganisation - Bad contracts / Without any kind of guarantees

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Deliveroo Response
9y
Thank you for taking the time to write a review on what working at Deliveroo is like. We really appreciate your comments and have taken your feedback on board. If you want to discuss anything further we would really appreciate hearing from you, you can email us on people@deliveroo.co.uk

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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