Horrid Management! - Anonymous employee Delaware North Employee Review

1.0
Dec 20, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I can’t think of a single pro

Cons

-During the interview they preach work/life balance but they do not practice that -Toxic work culture -Management at Key Bank Center acts like they’re doing you a favor by hiring you and letting you work in the same building as the Sabres (get over yourself) -The phrase “If you don’t like it there’s the f*****g door” has been said by the GM multiple times to multiple people -HR has been notified of mysoginistic, egotistical, fear culture and has done nothing about it -You will be talked down to by your manager and you will do all of the things that they do not want to do and will tell you “don’t do that, have someone below you do that”, and that is not how you lead -I could go on and on but the gist of it is that it is an ok company to work for but the people running this specific facility are the absolute worst! DO NOT WORK HERE!

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Delaware North Response
1y
We are disappointed to hear about your experience. Delaware North does not tolerate bullying of any kind. We take these allegations seriously and would like to investigate them further. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We hope to hear from you soon.

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5.0
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Pros

good environment, nice people, nice food

Cons

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3.0
Jun 20, 2026
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Pros

Diverse portfolio, nice HQ location. Work with some wonderful colleagues.

Cons

Culture is not good and rather toxic at times. Leadership is focused on the wrong things (micromanaging people and watching how many hours and days they are in the office instead of measuring performance with productivity and quality of work product). Lots of recent changes and minimal communication about them. They expect you to absorb the work of everyone they decide to cut for no additional compensation. A lot of red tape and feeling like you cannot move things forward or change things for the better. Holistically, the company is adverse/slow to change and leadership does push for more forward thinking best practices as much as they should. The company suffers as a result and does not remain as competitive. As much as there has been a lot of recent change in personnel, there are also a lot of people with immense tenure who are resistant to change. The senior executives and owners are extremely detached and disengaged from the rest of the company. If they were more in tune, maybe things would be better. Minimal effort is made to interact with the employees. Employee satisfaction surveys are never administered.

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