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      Delaware North

      Engaged employer

      Delaware North reviews

      Terrible place to work. - Educator Delaware North Employee Review

      1.0
      Jul 22, 2023
      Educator
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to say you work at the space center so people think you are cool. Your family will be impressed. 6 Free tickets to the park every year.

      Cons

      Terrible management. Terrible communication. No room to move up in company. When you work in education department you can’t even get a job in any other department or move up- unless you know someone or have been working for the space center for 10 years or more. A lot of micromanagement which can be frustrating having several different managers telling you different things multiple times. People call out all the time forcing others to do double the work and certain people get away with calling out while others are punished. LOW PAY. the lowest pay in the park… for the amount of work that is required it is just crazy how low the pay is. Most workers are part time. A lot of memorization required. Summer camp is terrible to work. Very stressful and mismanaged. Simulators falling apart and not working on a daily basis. Constant drama between workers and management doesn’t do anything about it. High turn over due to workers feeling overwhelmed and overworked. They don’t feel appreciated. Overall a terrible place to work.

      avatar
      Delaware North Response
      2y
      We are disappointed to hear about the experience you had on our team. As a global hospitality company, we have many opportunities for our team members to grow in their careers with us. We’re continuously evaluating the market to keep our compensation and benefit offerings competitive. To ensure our team members are acknowledged and feel appreciated for the incredible work they do, we rolled out a recognition program. We will share your feedback with the appropriate leadership team. We appreciate you and the time you spent as our team member.

      Explore other reviews about Delaware North

      5.0
      May 9, 2026
      Dishwasher
      Recommend
      CEO approval
      Business outlook

      Pros

      good environment, nice people, nice food

      Cons

      poor network, terrible traffic ,low salary

      2.0
      May 19, 2026
      Email marketing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

      Cons

      Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

      avatar
      Delaware North Response
      1mo
      Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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