Avoid at all Cost! - Food Server Delaware North Employee Review

1.0
May 23, 2016
Recommend
CEO approval
Business outlook

Pros

There are no "Pros" to list in my honest opinion. This site requires a 20-word minimum, so here it is.

Cons

The company could care less if you live or die, quite literally. It is a scam company (research the Jacobs family), and has already lost contracts in Yosemite. I first applied for DNC over a month ago. One week after signing the background check (I had a misdemeanor for a bar fight some 5 years ago), I was told to pack my bags, I had the job. Borrowing money to make the 1,800 mile trip, I arrived at Yellowstone National Park on the 18th of May, 2016. I completed orientation, training, and began work. Two hours into my first day, the manager saw my background check and immediately fired me (no matter that HR had already seen it and hired me anyways). They did not pay me for orientation, training, or my labor. I was literally dumped off in Bozeman, MT in 28-degree weather, at night, and no way home. They literally left me to die. Forced to hitchhike back home, I did meet two others who went through the exact same experience I had. We are all trying to figure out how to get the Department of Labor involved, so we can get what little pay is owed to us, but it is difficult as Yellowstone is a grey area of State and Federal land (we're getting the runaround between state and national labor departments). These people have no legal recourse, they are literally above the law. I wish I had known what kind of company Delaware North is, I would have stayed far away. These people should face attempted manslaughter charges. Don't make the mistake I did. They might put you in an even worse position.

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5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

good environment, nice people, nice food

Cons

poor network, terrible traffic ,low salary

2.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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