Applicants Beware - Customer Service DecoratorsBest Employee Review

2.0
Aug 6, 2019
Recommend
CEO approval
Business outlook

Pros

This is a good opportunity if you are looking to get your foot in the door for interior design or home decor. You will learn a lot about the business of interior design & e-commerce. Office is located on 57th & Lex, with multiple modes of transportation. Hours are normal 8-hour shifts, with a 30-min lunch break. Usually there is a Christmas bonus and annual raise.

Cons

Unfortunately, the cons outweigh the pros when it comes to this company. The office is extremely small and functions very much like a start-up, although the website has been around for several years. Office consists of a handful of employees, including the president and her daughter. The president is difficult to relate to in many ways. She often will make rude comments, without realizing what she is saying brings down the spirit of the office. Her actions go without consequence considering there is no HR department. Please be aware if you have any issues or feel uncomfortable in any way, nothing will be done. The president will shout peoples names or ask questions from her office. She will try to have full length conversations with other employees, rather than get up from her seat or call an extension. President watches every move you make or any word you say. Employees are essentially treated as children, rather than adults. A lot of paranoia prevents the president from trusting her employees. You will have to make note of your accrued sick & vacation time. This information will not be available thru ADP or on your paystub. Carefully right down the days you use sick or vacation time, as no one else is noting this and you will be accused of using sick or PTO that you did not already use. When you do decide to use them, they will be held over your head. Since the office is so small, any sick or vacation days you use, will be held against you.

Explore other reviews about DecoratorsBest

5.0
Jul 11, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlike working in a big company and focus on a very specific task, I worked as multiple roles here, in charge of every parts of a real world e-commerce project and got knowledge about everything in the system. And my idea and work will display to end user immediately.

Cons

IT department had 1 people for a long time. Spent most of the time for daily maintains so couldn't focus on creative projects.

1
1.0
Dec 12, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work hours are decent. That's about it.

Cons

Nepotism at an all time high! The narcissistic owner (CEO) whom is in office everyday is EXTREMELY rude and disrespectful. It is 2017 but in office it felt like the 1800's. The turnover rate regarding employees is beyond this world. HR/payroll team is non existent therefore vacation and sick hours are calculated incorrectly. Employees have cried during a shift or left the office in tears due to the unprofessionalism by the owner. The woman in charge of training is very helpful and tries her best to be the go to person between management and the employees. Any good reviews may have been left by a family member or “employee/family member”. If you value yourself as an adult and individual save yourself the time, pain, and stress and DO NOT work for DecoratorsBest. You will regret it if you do!!! Believe the reviews and find a company that will appreciate their employees. Find a company that won’t view their employees as someone they OWN. By far the WORST company to work for in NYC!

6
avatar
DecoratorsBest Response
8y
Thank you for taking the time to write this review. We strive to create a friendly work environment that is team oriented and provides opportunity for career growth. Our millennial employees stay with us for a longer time than the average for this group. We adhere to the NYC Earned Sick Time Act and meticulously calculate hours accrued for paid sick days. I am sorry that working at DecoratorsBest did not meet your expectations. I wish that you had expressed your thoughts while you worked at our company. We encourage feedback to and from employees and managers and try to implement changes to ensure a dynamic and positive place to work. Barbara Karpf President DecoratorsBest
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