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Decisive Data Systems

Engaged employer

Avoid if you are new/low on experience - Help Desk Technician Decisive Data Systems Employee Review

1.0
Sep 9, 2019
Recommend
CEO approval
Business outlook

Pros

Easy Schedule. Large client base with lots to do, so rarely bored. If you do well, quickly you will be taken care of.

Cons

Can be a cut throat environment. You get a maximum of one week of ‘training’ and then are thrown to the wolves. Some techs will take any mistakes you make directly to management instead of talking to you about it. President cant be bothered to talk to you about issues he has and instead will delegate it to other members of leadership. Can be hard to tell who is/is not on your side.

Explore other reviews about Decisive Data Systems

5.0
Feb 27, 2026
Recommend
CEO approval
Business outlook

Pros

What stands out most about DDSystems is the culture. Leadership makes a real effort to listen to employees at every level. You are not just a number here. There is open communication, thoughtful discussion around decisions, and a genuine commitment to helping the team understand the why behind strategic changes. That transparency creates buy in, alignment, and a strong sense of ownership across the organization.

Cons

As the company continues to grow, processes are still evolving. At times that means adapting quickly to change, but leadership is proactive about communicating updates and refining systems as we scale.

5.0
Feb 27, 2026
Recommend
CEO approval
Business outlook

Pros

[Team] From when I've joined, I've witnessed strong core values, a very knowledgeable and helpful team, along with a sense of belonging. [Opportunity] From the interview process, a clear career path is outlined along with many opportunities to grow and a very transparent way to get there. [Personal Growth] With the nature of the job (Being an MSP) there is ample ways to both show what you know and learn about different infrastructures, working with company sizes, and tools. [Trends] The company continues to get larger with exceptional service! This is both with newer clients and more team members joining, definitely the place to be if you want a long-term career.

Cons

None that I've observed! Things have been awesome so far.

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