DON'T WORK HERE - Customer Success Manager DealerOn Employee Review

1.0
Nov 4, 2021
Recommend
CEO approval
Business outlook

Pros

Misery loves company! Most of the employees below midlevel management have good camaraderie.

Cons

The pay is insultingly low and any effort to get reasonable raises is met with excuse after excuse. They position most of the jobs as entry level so they can get away with low pay, however the nature of the job is a beast. The amount of hats you'll wear here is staggering and stress is high, which explains the high employee turnover. Any high value employees who haven't quit yet are a blessing since they could easily find new opportunities for much higher pay. The job market and employees are changing but DealerOn is stuck in 2012. They need to keep up with the times if they want to retain any quality talent longterm. If any senior leaders are reading this, just think about the loss of knowledge and skill you let walk out the door this year alone. You might still be collecting profit but the rest of the company is feeling the sting bad. Do yourself a favor and keep looking, don't be seduced by the allure of a "wanna-bee silicone valley tech company" because they sure don't operate or pay like one.

Explore other reviews about DealerOn

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance and benefits

Cons

At times does get hectic with unplanned projects

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of helpful coworkers and managers, they will make sure you are always supported withing the Data Support structure, They are friendly and cooperative, leadership is understanding of your humanity, supportive of growth.

Cons

Upper management needs to be replaced entirely, we get a few backhanded comments about what is essentially a right for us, dismissed concerns, and favoritism. Upper management only cares about selling products, but does not care about what the employees have to put up with in upkeeping those products, and the reaction of the clients, they will "prioritize" client happiness with a lot of metrics, but never address the core issue, they focus on overworking the employees to patch and band-aid the issue with no real progress behind it.

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