Nov 7, 2018
Daylight Response
7yHey, thank you for your feedback. First, I appreciate knowing what’s on the minds of my employees, current or former and good or bad, because I always want to know what we need to do to make our team stronger. Second, it’s a key moment in a company’s evolution to receive their first negative Glassdoor review, and I want to be upfront and address this directly. (And hey, it’s a great sign we are growing!)
We are a fast growing, quickly moving company. We love that. It’s an exciting time and we are doing amazing things. In growing from just two people to where we are now, we've made a few mistakes, and I'm sure we'll make more. If we aren't making mistakes, we probably aren't trying. As a core value of our company, we try really hard not to make the same mistake twice. Regardless of our growth, this is how we will always be: We are an innovative and high performing tech team, and that’s what we always want to be. We and our people will grow and be stronger this way.
To those reading this (thanks for the attention!), some of what’s said here is true, some of it is through a contextual lens. Here’s the action we’ve taken to live by our beliefs:
- We hired a dedicated People & Culture Manager as Employee #11 - She’s awesome. Please come and met her.
- We’ve implemented regular 1:1’s, code reviews, and peer mentoring - Not to check up, but to teach, coach, get feedback and make our team stronger. We believe in making the space for that, I can commit to you that we're following through.
- We've changed our recruiting practices to use raw skills only as a bar for getting in the door, and now give even more weight to values and culture fit.