Poor leadership skills by senior management, terrible working culture facilitated by top tier management. - Sales Assistant David Jones Employee Review

Fake superiority embedded into the culture by management to make front line sales staff feel patronised and used. Sales managers and supervisors are rarely competent, simple training in business administration and basic leadership skills would go a long way. So much focus on David Jones financial services. The 'hard sell' for the David Jones American Express card bestowed upon front line sales to deliver is disgusting. Ask any sales manager the last time they delivered a Amex Card, the answer would be consistently poor - Great example you're setting. Terrible, cheap Christmas parties where they ask the staff to pay for entry and two drinks each. No real appreciation for staff efforts, unless your management of course.