Unlimited opportunities to learn if you have the zeal - Manager, Account Management Datawrkz Employee Review

5.0
Aug 25, 2021
Recommend
CEO approval
Business outlook

Pros

1. Company's core value is to be respectful to one another, which has established a great culture at Datawrkz. 2. Upper Management is very approachable and open to suggestions/ recommendations. They focus on solving the problem rather than playing the blame game. 3. You are never restricted to the role you were hired for. In addition to your profile, you can take up multiple roles based on your skills and interests. 4. Results, and only results are rewarded. 5. Smart people to work with and learn from, leading to quality work for the clients.

Cons

In regards to the Account Management Team: 1. Heavy workload 2. Absence of a dedicated manager for a long time which led to delayed feedback and support when required by the Account Managers 3. Almost no team meetings which could help in brainstorming ideas and learning from others' accounts

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Datawrkz Response
4y
Thank you for your detailed and balanced feedback. To address some of the pain points you mentioned: - We have historically looked to hire when we get more clients but realized that this leads to a lag between the increase in work and people required to do the work. We've now become more proactive about anticipating growth in business and hiring ahead of time. I would hope this reduces the chances of having a consistently heavy workload - We now have regular joint client reviews so the team gets to learn from each other. We will review other ways to make the cross-learning process more effective. I fully agree this is critical - The culture is something that we're proud of at Datawrkz. We need people like you to come back and help ensure it's maintained while we go through our current stretch of rapid growth :)!

Explore other reviews about Datawrkz

5.0
Apr 1, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really good leadership. Lots of support and opportunities for growth.

Cons

No major cons I can think of.

2.0
Apr 14, 2021
Recommend
CEO approval
Business outlook

Pros

Easy job. In was indoors.

Cons

Did not like boss. Small company not much in groth.

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Datawrkz Response
5y
We don't produce Ice Machines, and also never had any Technicians in Plano :). I have tried telling the Glassdoor review team twice that this review was inadvertently associated with Datawrkz, but they seemed incapable of understanding what I was telling them. Therefore, I can only respond by thanking you for your feedback about our non-existent Ice machines :).
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