Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Dataiku

      Engaged employer

      Dataiku reviews

      Good product but poor leadership - Customer Success Manager Dataiku Employee Review

      3.0
      Dec 17, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Highly technical DSML product so you'd learn a lot. The scope of problems that AI solves is immense and so you'd enjoy working with their customers in solving interesting problems. Culture and vibe is relaxed -- it's a french company Product Engineering and support are awesome. You get to work with some of the smartest people on the planet

      Cons

      Poor C-level Leadership -- it's hard for top leadership to communicate vision. Poor CS leadership -- they hired some fly-by-night gang of CS operators who had no experience in horizontal/complex/developer platforms or operating at this scale. Didn't understand how to enable CS teams to drive adoption and customer value. Just a bunch of "document writers" with expert in fluffy language. I've heard that this entire gang was eventually fired but the damage has been real -- several good people in Customer org have left. Worse, they replaced this gang with Solution Engineering leaders who have no experience in CS. So some more people left and now DKU is struggling to hold on to their employees and customers.

      avatar
      Dataiku Response
      2w
      Thank you for taking the time to share your candid feedback. We're glad to hear you see the value in our product, the caliber of our people, and a culture that allows for real intellectual curiosity. These are incredibly important to us. We also appreciate your candid feedback regarding leadership and organisational changes within Customer Success. As we continue to grow and evolve as a company, we know that periods of change can create challenges and impact the employee experience in different ways. We take this feedback seriously and are continuously working to strengthen alignment, communication, and support across teams. Thank you again for taking the time to share your perspective. Feedback like this helps us continue evaluating how we support our teams and evolve as an organisation. Regards, The People Team

      Explore other reviews about Dataiku

      5.0
      Jan 16, 2026
      Acount executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance and company culture

      Cons

      Product is more of a data prep tool than anything.

      avatar
      Dataiku Response
      4mo
      Thank you for sharing your feedback. We’re glad to hear you value the work-life balance and company culture at Dataiku. We appreciate your perspective on the product and continue to invest in expanding and evolving the platform’s capabilities to support a wide range of data and AI use cases. Regards, The People Team
      1.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      it’s a job? i guess?

      Cons

      miserable to work here and the product is not strong. other giants in the industry are making this product redundant, and not worth the cost. features are not exciting to customers and they can easily complete the same objectives with other products who have longer standing credentials in the industry or by companies simply making similar functionalities themselves. its an uphill battle convincing any clients of the value of this, and its soul sucking to pedal AI all day. zero inspiration from leadership, huge eye roll every time they speak

      See reviews by: Helpful|Rating|Date|All
      Related searches: Dataiku jobs | Dataiku salaries | Dataiku benefits | Dataiku interviews
      Dataiku reviewsDataiku Customer Success Manager reviewsDataiku review