Call center ahh job - Service Desk Agent Datacom Connect Employee Review

2.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

1) The view from Lv 11 of Melbourne Two Quarter is pretty nice. 2) Peter

Cons

1) Most of people were very nice especially Sam and Julia. However, when it comes to technical stuffs, this place would close down without Peter , so if you need help go to Peter to avoid wasting time. On the other hand, there are a few narcissistic individuals, quick words to the narcissists; it’s a glorified call center job mates, ur not special chill tf out. 2) The work. The work is easy, everything is documented so you will be ok in a month of training. However, dealing with the restarted ATO staffs is the hard part, most of the time they’re fine. But at least once a week, you are going to have to handle some of the most entitled idio t pric ks. 3) Management. If you hate micromanagement, DO NOT WORK HERE. You’d get monitored down to the minute, they scrutinise you work progress every single second in the day. Final words: people are nice but this place can be very toxic, first thing they told you is to always learn cover your ahh

Explore other reviews about Datacom Connect

5.0
May 4, 2021
Recommend
CEO approval
Business outlook

Pros

All of it . I love helping when someone’s busy and I’m not able to do something because I’m still on the sides. I like filling the ice up when someone’s hot busy, I guess the tables for the hosts a bit, even cutting bread lol. I even enjoy rolling silverware, kiss time and help people out.

Cons

Only cons is not getting tips while training but other than that I enjoy it so no hard complaints from me.

3.0
Jan 22, 2024
Recommend
CEO approval
Business outlook

Pros

The benefits are good somehow

Cons

I think the negative for this is the workload

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