Apr 3, 2023
DataBank Holdings Response
3yFirst, I’d like to thank you for your service to DataBank. Being on the front lines and helping to maintain our facilities is a critical role within the company and we appreciate your contributions there. It appears you enjoyed working with your immediate team, so it is unfortunate that you departed with a different feeling about our leadership team. While we recognize a growing company like DataBank will always look to develop our leadership team and cross-function communications, your comments are surprising and out of the ordinary. More than 92% of DataBankers in our last culture survey (Oct 2022) said they had confidence or high confidence in our leadership team. And, as you know, we have made a huge investment in rewards and recognition aimed at our front-line staff. In the last 12 months alone, we’ve had almost 6000 instances of DataBanker’s recognizing one another with almost 90% of the staff receiving recognition and nearly 2/3 of it sent by managers to non-managers. Our leadership absolutely believes in “putting people first” which is why it is one of our Cultural Cornerstones and why we put programs in place to encourage and measure recognition. We know that happy employees = happy customers.