Solid place to work with a great atmosphere and co-workers. Ownership is active, thoughtful, and will take care of any/all who show effort and care for the organization.
Open communication between departments
Customer base ensures every call is unique and you are constantly learning.
Cons
Little to know salary advancement. All bonus/commission based if you want to grow salary.
Will be expected to use personal devices in emergency.
Call volume can become overbearing in Support most of the time.