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Darling Ingredients

Is this your company?

Bottom line before employees' well being - Customer Service Representative Darling Ingredients Employee Review

2.0
Jan 7, 2015
Recommend
CEO approval
Business outlook

Pros

I worked in the former Griffin Industries building as a customer service representative. Everything was great at first. Catered lunch, flexible hours, thorough training, good coworkers. Griffin was a place I was proud to work at. Which is why it pains me to write in the con section.

Cons

At first the work was compensated fairly, then they started adding more responsibilities, taking advantage us. Once Griffin was bought out by this company, employees were not treated the same. Griffin was focused on customer service and quality. Employees were taken care of well. Once we hit the new year, our Irving boss who oversaw my department was flown out from Texas to Kentucky just to lay off my whole department with absolutely no notice (they made the decision 2 weeks prior). We were instructed to return our badges, not to touch our computers, and to leave. My opinion of this company went from very high to extremely low. If it can happen to me, it can happen to anyone else who works there.

Explore other reviews about Darling Ingredients

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and company leadership. Respectful and fun family environment.

Cons

Roles are moving to in-person only.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, and good benefits, that's about it.

Cons

There was a lot of favoritism and established circles, which made the work environment less team-oriented. The new management was out of touch with what the floor workers deal with every day. There wasn’t much organization from management. There was a lot of confusion from the top down. We were being pushed to meet numbers that weren’t practical under normal working conditions. A lot of decisions from management felt unorganized and inconsistent.

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