Employees deserve better - Custimer Service Representative DailyPay Employee Review

3.0
Feb 10, 2022
Recommend
CEO approval
Business outlook

Pros

Fast growing company so moving up within comps you has happen quickly. Loved the people I worked with directly

Cons

Very demanding work environment and culture. Senior leadership was not supportive of work/life balance. Only cared about revenue/reputation versus employee well being. Compensation is very divided depending on position.

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DailyPay Response
4y
Thanks for your input. At DailyPay, the wellbeing of our employees is a big priority for us, and our culture and policies are reflective of that priority. We encourage our employees to plan time off and communicate directly with their supervisor. We provide our customer service representatives with 15 PTO days and 9 paid holidays per year as well as full access to an Employee Assistance Program (EAP). Additionally, our workforce management team ensures that we are properly staffed to provide the best service for our customers. Please reach out to peopleops@dailypay.com if you have any questions or additional feedback.

Explore other reviews about DailyPay

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

-Pay -Some of the benefits -Office soft-drinks and snacks

Cons

Mismatch between stated company values and internal culture. Employee well-being is not a priority, despite the internal claims of a commitment to it. DailyPay is a true corporate environment in all the worst ways: men get away with bad, unprofessional behavior for far too long, and leaders in the company in general are cultivated to be micromanagers who do not trust the employees they hired and do not create an environment of trust in their team. In less than a year after my hiring, my boss was forced out for reportedly bullying a team member. His replacement (who was one of his earliest hires and who led the charge for junior members to report him to HR] was put in his place and turned the ante up on controlling, boundary-crossing, routine dishonesty, backstabbing, and bullying behavior on the team. Its less like a workplace and more like a bad season of Succession/Survivor.

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