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Thank you for sharing your concerns. We want to clarify that all bonuses are directly tied to performance, recognition, and customer feedback. In order to receive a bonus, each individual’s contributions must be acknowledged through their work and accomplishments. If there has been any confusion or misunderstanding regarding your compensation, we encourage you to reach out to HR or management to discuss the details further. We care about your experience and want to ensure everyone receives the recognition and compensation they have earned. Your feedback will help us improve.