Good - Help Desk Technician DTSL Employee Review

There really isn't any pros to working at DTSL

- Pay is terrible - Pay is monthly - Processes are not efficient - You frequently get 4-5 people telling you off for the same mistake. Even though you were never shown or taught the process and it might be something simple like forgetting a tick box. They frequently name and shame in company wide emails staff that have messed up. - For a company that requires their staff to travel they really don't look after their staff in terms of paying for their travel in a timely fashion. You end up carrying the costs of business travel for quite a while. - Management heavy organization, too many cooks, too many people who like to puff their chest out. - Micromanaging is the norm. - Don't expect lunch breaks, You either have to fight for them or just go AWOL and take one and ignore your phone. - Work phone is required to be on at all times, even when not working or oncall. - Management often say one thing and then expect another. Keep good meeting notes or record meetings. - The company will frequently cancel or reschedule jobs in order to complete jobs for other more preferred customers.

Awesome Manager. Clear communication with employees.

Work process can be better streamlined.