not terrible - Part Time Keyholder DSW Employee Review

3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

good discount, average pay, managers weren’t bad, good for a beginner retail job

Cons

very overworked, scheduling conflicts, have to go above and beyond for average pay

Explore other reviews about DSW

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Discounts while working for them.

Cons

Lack of hours during the week.

4.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

This is definitely one of the better retail jobs I've worked. None of the tasking is particularly difficult. The environment of the store largely depends on your managers, and the management team at my store have been amazing.

Cons

Constant cuts to labor budget make it hard to get anything done. A lot of stores are running on barebones staffing, and the pressure to get everything done accumulates fast. Corporate isn't any better or worse than any other retail company, but I'd wish they'd take into more consideration what the stores need to succeed. Sometimes the pressure to meet KPI's (conversion, VIP, Imbox, etc) can be heavy, however it's better than working at a place that makes you pitch a credit card.

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