4.0
Jun 1, 2016
Former employee, less than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Great learning experience. Hands on ownership. You get a lot of responsibility and if you mess up the team is really helpful. I messed up multiple deliveries one morning and the guys working that morning just coached me through it and weren't short with me.
Cons
To be honest, customers. A lot of customers are really really mean when they can't get their way. I had a woman curse me out on the phone because I wouldn't turn around and drive back to her apartment to refold ONE of her t shirts. I had 10 other deliveries to make and she was upset about one wrinkled t shirt out of 50 pounds of laundry. I know she probably yelled at customer support too.