Pros
Smart, competent and creative people in the middle. Not the worst place (culturally speaking) that I have ever worked.
Cons
Don't let the fun/hip decor of the office fool you. They're a one-trick dinosaur. Leadership is living in 1987 and doesn't have a firm grasp on what's happening or important in (direct marketing) today. Still clinging to the antiquated "account service" team model where account supervisors/managers simply waitress clients requests rather than providing thought leadership and/or strategic creative leadership. And speaking of creative leadership - now that the former CCO is gone - is an empty chair at best... ineffectual and incapable of creative abstract thinking or true creative leadership. Instead just parroting what has been recently read from someone else's twitter feed. But the PRIMARY con is the leadership at the top who have no vision, does not value or engage the competent people they have and allows the tail to wag the dog.