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DICK'S Sporting Goods

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Dont beleive the HYPE - Customer Service Specialist DICK'S Sporting Goods Employee Review

1.0
Jan 9, 2011
Recommend
CEO approval
Business outlook

Pros

If you like working in a Sports store and not doing much then Dicks is the place for you. The staff is nice and the managers leave much to be desired. If you just need a job this is the place to be.

Cons

no benefits leads in the building act like team members Managers need to manage and not worry about their next level hire people that want to work not just have a title in the building solve issues in the building proactively and not waiting till after the fact stop putting so much pressure on frontend about the score cards

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

- Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

Cons

- Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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