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DICK'S Sporting Goods

Is this your company?

Way too much expected.! - Store Manager DICK'S Sporting Goods Employee Review

1.0
May 7, 2012
Recommend
CEO approval
Business outlook

Pros

Good Pay Flexible hours Customers Stable company who will continue to open new doors

Cons

Way too much expected. You are told that your associates must process freight, do floor mores ring register and help customers all within a 4 to 7 hr shift at miniumal pay rate. The associates are then rewarded with a write up because even though they accomplished most of their tasks it still wasn't enough. Your day is micro-managed by corporate managers who have never worked in a store and have no idea what it is like to actually accomplish these tasks. They continually cut payroll while sales and inventory levels increase leaving you 5 associates on at a given time to help ring register and task away. They do not allow managers to work in their own department because a farce of a manager on duty program which is essential you running your butt around from the front to the back of the store putting out fires. They ask you to bow down to the customers who openly treat you like garbage and are usually trying to rip you off either by returning shoes they have worn for 2 months or using excesive coupons that were meant for little league players or just plainly walking out the front door with it. Oh but by the way you bonus off of a low shrink number that they feel is attainable again from over 600 miles away. Hell keep the bonus and give me 2 more associates that can work on the floor. You treat your employees like they are dirt on your shoe and asked that we as managers do the same, "if we can't do our jobs they will find someone who will" and afterall the "unemployment rate is up so someone is looking for jobs". You promote off of who know verses who has worked thier butt off. They fire you or write you up for being late even though you just worked an open to close because of a call out. You get paid for 40 hrs get scheduled 50, then work 70 easy because "oh no the vp is coming and we can;t let him see the conditions for what they are". Lets paint a rosy picture so that they continue to be clueless as to what the real deal is. If you have a family you are openly told that work needs to come first in order to feed that family. So kiss your kids goodbye you will see them when you retire, or get fired or finally quit or maybe you will drop dead from pure exhaustion and it will all be for nothing. This company has the ability to be great. This used to be a great place to work and now it is a week to week ulcer with an average hourly wage of $8 to $10 an hour for a salary manager who has doubled their 45 paid hrs. If that isnt enough managers now have the ability to do many tasks online at home like training, scheduling and task sheets so more free time for Dick;s to enjoy. Did I mention it is not a good place to work.

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

1.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee Discount Access to Expert voice, which seems like no one tells you about, That's about it.

Cons

The biggest problem is there's no defined end to the night. We're scheduled until 9pm, but it's become normal to stay an hour, two hours, sometimes even longer past that because leadership keeps adding more tasks and finding new things to fix after everything is already done. It feels like the goalposts constantly move. My availability hasn't always been respected, communication has been poor, and there's a huge difference in accountability between employees. The people who work hard and stay busy all night end up staying just as late as the people standing around talking or doing nothing. Instead of addressing the actual productivity issues, everyone gets held hostage until leadership decides the store is finally good enough. I've worked retail for years, and every other place I've worked had a clear definition of what needed to be done before you could leave. Here, it feels like there is no finish line, which makes it impossible to plan your life around a part-time job. The discount and perks are nice, but the lack of consistency, the constantly changing expectations, and the uncertainty about when you're actually going home have made the job a lot more frustrating than it needs to be. If you're thinking about working here and want to work night shifts, plan on staying well past your scheduled end time until someone tells you it's "ok to leave". I was told I needed to ask for permission before clocking out, great leadership skills.

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