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DHL Express

Part of DHL

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Working at DHL Express as a CS Agent - Customer Service Agent DHL Express Employee Review

2.0
Jul 9, 2024
Recommend
CEO approval
Business outlook

Pros

o Friendly enviroment o Air Conditioner o All you Can Move availability o Fruit day (1/week)

Cons

o 10 minute breaks every 1.5 hours basicly enough for nothing o 30 min of lunch break isn't enough for making a proper meal for yourself o Low base salary (707 eur / month) - can't even pay for my groceries.. o Only 2 Home Office / week o Inflexible corp. o Someone always loves to open the d@mn window when the AC's working at the hot summer

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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