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DHL Express

Part of DHL

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Stay away from DHL US - Account Representative DHL Express Employee Review

1.0
Nov 6, 2008
Recommend
CEO approval
Business outlook

Pros

This company used to offer a compelling bonus structure for motivated Sales Reps. The limited scope of the product offerings currently limits any real earning potential. DHL does offer a competitive benefits, reimbursement, and upward mobility. However, to advance in the culture one needs to ignore the systematic disfunction that occurs on a daily basis. Between a suffering operation, inaccurate billing, and poor customer service it would take a very callous individual to ignore the customer complaints stemming from these deficiencies. On the other hand, there are very few people left that have ambition to lead the dented sales team at DHL.

Cons

Poor leadership, irresponsible middle management, and poor financials have led this company into the state it is in today. The worst part of it is the lack of motivation across all functions.

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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