ITS - IT Analyst DHL Employee Review

3.0
Nov 20, 2024
Recommend
CEO approval
Business outlook

Pros

Home office policy, nice cooworkers, the job is overal ok

Cons

Low pay, overmanagement, unclear guidance, slow changes ( if any)

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DHL Response
1y
Dear colleague, Thank you for reaching out and leaving your impression of DHL on Glassdoor. We are glad to read that you found the option to work from home a positive aspect of your experience with us. We made a concerted effort to prioritize the well-being and safety of our employees during those challenging times, and remote work was one of the measures we implemented to achieve that. We are glad to keep offering the option for remote work. It’s great to read about your nice co-workers and that you find your job overall okay. It is important to us that our employees feel comfortable in their working environment and with their team. We understand your concerns about the pay, management, guidance, and changes. Your advice to management is valuable, and we are always looking for ways to improve. We appreciate your honesty and will certainly take your suggestions into consideration. We would be happy to talk to you personally and learn more about your situation. Please feel free to contact your HR department and share your experiences and suggestions for improvement with them. Thanks again for your feedback and for being a part of our team! Best regards to Prague. Your DHL Team

Explore other reviews about DHL

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
1w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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