It's a job - Delivery Driver DHL Employee Review

2.0
Sep 24, 2024
Recommend
CEO approval
Business outlook

Pros

For the most part you are left to do the job the best way you see fit. That seems to be the one quality that a lot of people that worked there for a couple years enjoyed. If you needed a day off they would work with you more then most companies.

Cons

You can be on the road for a long while and it wears on you. Pay wasn't all that great for the responsibilities that you have with the job. Unorganized company. You have to throw boxes when you first start. You always got to load your own van/truck before you go on route. Random pick-up orders will mess your route efficiency up and you can not refuse to take them.

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DHL Response
1y
Hello, Thank you for sharing your thoughts and experiences with us. We’re glad that you appreciated the flexibility we offer with time off and the autonomy in how you approach your work. It's great to know that those qualities made a difference for you and others. However, we recognize there are areas where we need to improve, especially regarding pay and organization. Your feedback about the challenges on the road, loading your van, and handling unexpected pick-ups is important to us. We have some homework to do, and we’ll be looking into ways to better support our drivers and make the work experience more efficient and rewarding. We truly appreciate your input and will work on treating every team member with the respect and support they deserve! Wishing you all the best for the future! Your DHL Team

Explore other reviews about DHL

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

2.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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