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      Wasn't even given a chance - Customer Service Representative (CSR) DHL Employee Review

      1.0
      Jan 24, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      I haven't seen so far.

      Cons

      Plenty so far. After 10 days I decided drive 14 miles just to check on my application and hopefully see if I could talk to the hiring manager or hr while I was already there. I was just turned away. I was dressed and ready for the interview. I showed initiative and professionalism just by showing up and was ready to work. I even waited in the parking lot an extra 5 mins just in case, but nothing. So, I'm already assuming that they weren't considering. I check back later on the site and it says position closed. Even for a military veteran who was willing to work hard for them they didn't interview before not considering.

      avatar
      DHL Response
      2y
      Dear colleague, We sincerely apologize for the disappointment you experienced during your application process. Your initiative and professionalism are highly valued, and, regrettably, the communication fell short of your expectations. Our hiring process aims to be inclusive, and we are committed to reviewing our procedures to avoid such oversights in the future. Your dedication as a military veteran is deeply appreciated, and we understand the frustration this situation may have caused. Please be assured that your feedback is being taken seriously, and we will strive to improve our processes. Thank you for sharing this with us. Best regards, Your DHL Team

      Explore other reviews about DHL

      5.0
      Jun 1, 2026
      Package handler
      Recommend
      CEO approval
      Business outlook

      Pros

      good job friendly people easy money

      Cons

      weirdo old men bothering you but that’s about it

      avatar
      DHL Response
      3w
      Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
      2.0
      Jun 22, 2026
      Inventory specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Monthly events to keep morale up

      Cons

      Very strict on punishment Did not get paid for my last week of work while I was employed there

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