Apr 13, 2022
DHL Response
4yDear colleague,
Thank you for taking the time to give us this feedback
We are aware of how important it is for employees to work together within a team and the company as a whole. It's all the more disappointing that you've had to deal with the opposite with us.
We sincerely apologize for the unfair treatment you received, and we will strive to do better in the future by ensuring that all employees have a route for escalation when something isn't right.
We would be happy to improve this in the future and are counting on your detailed explanation.
Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them.
Stay safe, and please let us know if there is anything we can do to assist you.
Best wishes
Your DHL Team