Do not install here - Residential Installer DH Pace Employee Review

1.0
Jan 15, 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits *aside from health*, an install manager with loads of field experience, and a company truck, parts and nuts,bolts, etc. Great warehouse staff that go out of their way to make sure you're set up properly and make sure you get everything you need. World class technicians that would put everything behind them to make sure other techs are taken care of.

Cons

Management will not pay you. They complain regularly about how Gross Profit is down and you are not making the big man enough money. Have had regular meetings about how we are paid too much and that everyone else gets paid less (not true). We all (residential overhead installation) have been consistently been getting paid less for our times due to the piece rate switch over, which we should not have done until we got contracts for installations. We are getting AT MOST 2 single doors and maybe a motor a day, barely breaking even if we are lucky on our old pay scale which was hourly. The work is NOT THERE and it's on management to figure it out. NOT THE INSTALLERS. do not work here, they will take advantage of you and lure you in with promises of work and good pay and then shaft you once you prove you're valuable. Don't fall for it. Pros aside, the cons HEAVILY outweigh any decent things to do with Pace. Look elsewhere or you will starve.

Explore other reviews about DH Pace

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

They give you a chance to learn and there is always plenty of work if you are looking for it. Good competitive wages.

Cons

Long work days when busy

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

DH Pace has been a great place to work. Management tends to treat employees like adults, and if you do your job well, you're generally trusted to do it without unnecessary micromanagement. My manager has always been approachable, supportive, and willing to help whenever I've needed guidance. The work environment is professional but friendly, and I've found that many of the people here genuinely care about helping each other succeed. Compensation has been competitive, opportunities for advancement are available for those who are willing to put in the effort, and the company offers a good level of stability. Work-life balance has been reasonable, with a standard workweek, PTO, and some flexibility for remote or hybrid work arrangements depending on the position and department. The benefits package is comparable to others in the industry, and overall I have enjoyed my time here.

Cons

The biggest area for improvement is training. New employees can face a fairly steep learning curve, and some processes are learned more through experience and asking questions than through structured training programs. While managers and coworkers are usually willing to help, a more formal and comprehensive training process would make onboarding easier and help employees become productive more quickly. Communication from upper management could also be improved. There are times when decisions, expectations, or organizational changes are not communicated as clearly or consistently as they could be, which can create confusion and frustration for employees. Another challenge is that there are a small number of individuals in positions of authority outside my department whose interactions can create unnecessary tension and stress. In my experience, concerns are sometimes approached in an adversarial manner rather than through collaboration and problem-solving. When these situations occur, they can negatively impact morale and make day-to-day work more difficult than it needs to be. I believe the company would benefit from addressing these interpersonal and accountability issues more directly. If not for these concerns, I would consider DH Pace a near-perfect employer.

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