Keep Your Resume Updated - Department Manager DH Pace Employee Review

1.0
May 9, 2018
Recommend
CEO approval
Business outlook

Pros

Learn a lot about business and running a company/department. Visibility to the corporate officers and vice presidents. Ability to get your hands dirty and get out in the field, don't always have to be stuck in the office. Until you do... Reasonable pay, although my predecessor was making $100k+ until he was pushed out. I was nowhere near that. Growing company with ability to relocate. Officers seem nice and approachable.

Cons

Cliques. No training. GM's and upper management let the tenured cliques and lower management get in their ear and run/judge accordingly. TOXIC environment. Everything is cutthroat. Any mistake and you will be thrown under the bus to protect someone's image and make them look good and you like an idiot. Yes, this may be my own awful personal experience, but I am being pushed out after only 10.5 months of being thrown into a disaster to fix with no training or support. Ancient computer software that is non-intuitive. This makes it difficult to change and keep track of things with projects. I had such high hopes in furthering my career in management and this was a speed bump in the way. Not a speed bump, rather, a head on collision. Suck up to the right people quick. Make the right friends quick. Learn the system quick. Then focus on managing. The lack of support positioned me to be in the office to take care of most of the clerical work 90% of the time. 55+ hours a week. Was told by my general manager/vp, "I don't give a (expletive) how busy you are." I'm experienced in supervisory/management roles, and I was made to feel like a moron that was way out of his league. I managed 40+ teamsters and supervisors before this.... Not like that's the end all be all, but just a glimpse of how little they make you feel. I am the second consecutive manager being "pushed out" of this position. Tell you anything? This is a door company, not Wall Street.

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DH Pace Response
8y
Thank you for your feedback. We regret that your time with the organization was not what you had expected it to be. The personal experience you described is not the norm nor acceptable to our organization. We will review and utilize your comments for the betterment of our organization as we are committed to continually creating a comfortable, supportive and collaborative environment for all of our employees.

Explore other reviews about DH Pace

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

They give you a chance to learn and there is always plenty of work if you are looking for it. Good competitive wages.

Cons

Long work days when busy

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

DH Pace has been a great place to work. Management tends to treat employees like adults, and if you do your job well, you're generally trusted to do it without unnecessary micromanagement. My manager has always been approachable, supportive, and willing to help whenever I've needed guidance. The work environment is professional but friendly, and I've found that many of the people here genuinely care about helping each other succeed. Compensation has been competitive, opportunities for advancement are available for those who are willing to put in the effort, and the company offers a good level of stability. Work-life balance has been reasonable, with a standard workweek, PTO, and some flexibility for remote or hybrid work arrangements depending on the position and department. The benefits package is comparable to others in the industry, and overall I have enjoyed my time here.

Cons

The biggest area for improvement is training. New employees can face a fairly steep learning curve, and some processes are learned more through experience and asking questions than through structured training programs. While managers and coworkers are usually willing to help, a more formal and comprehensive training process would make onboarding easier and help employees become productive more quickly. Communication from upper management could also be improved. There are times when decisions, expectations, or organizational changes are not communicated as clearly or consistently as they could be, which can create confusion and frustration for employees. Another challenge is that there are a small number of individuals in positions of authority outside my department whose interactions can create unnecessary tension and stress. In my experience, concerns are sometimes approached in an adversarial manner rather than through collaboration and problem-solving. When these situations occur, they can negatively impact morale and make day-to-day work more difficult than it needs to be. I believe the company would benefit from addressing these interpersonal and accountability issues more directly. If not for these concerns, I would consider DH Pace a near-perfect employer.

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