Great manager and pay, but sales metrics are frustrating. - Retail Sales Advisor DFS Employee Review

4.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Manager is AMAZING. - Staff is super friendly and are a great team. - Pay is very good per hour, especially with good performance. About 23 euros even with average performance. - Relaxed work culture, flexible hours, easy to request time off.

Cons

- Some of the sales options are downright absurd. They advertise "0% deposit", but deduct your sales performance if they don't put in 10%. - The company seems to care more about options than actual sales volume. You could felt punished for getting a sale because they for example didn't get Sofacare, even if pushing for it would have lost the sale. Or if you got a sale of one chair worth less than 500 euros, it could ruin all your metrics for the entire month, meaning you got "poor performance. - You don't get your commission till the sofa is delivered, so you can lose your commission due to errors in the supply system, despite you doing nothing wrong. - The shop is simply not busy enough. Days can drag, especially late weekday afternoons, and with it only being 20 hours, can leave you with too much free time. - Commission is notably lower than some other stores, especially compared to Dublin. - No way to gain commission if the customer decides to buy it online after spending time with the customer. - DFS overworks the manager.

Explore other reviews about DFS

5.0
Jun 5, 2025
Recommend
CEO approval
Business outlook

Pros

All was good no complaints

Cons

No cons just the pay is low

5.0
Jun 28, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good lunches good payroll hi

Cons

no cons perfect company fr

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