Best group of people I have ever worked with. - Member Service Agent II DFCU Financial Employee Review

5.0
Jan 9, 2017
Recommend
CEO approval
Business outlook

Pros

Employee appreciation Good benefits Great management Managers treat employees as equals

Cons

Working in the call center can be mentally draining at times, but nothing that management can do to stop that.

Explore other reviews about DFCU Financial

5.0
Sep 10, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly management and no negative attitudes Great pay with bonuses, profit sharing, and random gifts Staff feel appreciated and included Everyone from CEO down to part time janitor gets treated with respect

Cons

Lots of late nights, early mornings and weekends doing maintenance Raises are usually 3% or less no matter how hard you work, or not Benefits are costly, but fairly good coverage minimal PTO, no paid sick days you use vacation time

2.0
Aug 17, 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, many holidays off, no nights or weekends

Cons

Lower pay, poor outdated culture, little work from home options, poor upper mgmt

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