Sinking ship - Anonymous employee DEPT Employee Review

2.0
Oct 20, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be good - fast-paced with a relatively high workload but hey, that’s the case at any marketing agency. The culture was amazing. And, we used to be at the forefront of innovation but that is deteriorating very, very quickly.

Cons

Everyone knows working at an agency is hard work; but at least it’s compensated with culture. Well, not at dept anymore. Everything’s just about numbers, and to make them look good, all the fun stuff has been tossed out. We’re an hour-factory. Workload is not just heavy anymore, it weighs a ton. Good resources (read: experienced) are being let go off and replaced by juniors who burn up so quickly trying to keep up with everything that is thrown at them. Meanwhile the few “seniors” that are left are being put on the big projects to salvage whatever they can, but also dropping left and right because everything is just about numbers. Dept has hundreds of people working in NL but you always see the same few. Forget about mental health (“just talk to someone” - it’s not a solution! It shouldn’t even get that far!). If you even dare to suggest the workload is too high for your colleagues you’re met with “well maybe they’re not a depster” (toxic, much?). Some clients are even more toxic and actually yell or curse at us, but management refuses to talk to them because they’re one of the highest paying clients (again, it’s all about numbers). It’s really frustrating and actually sad because it used to be such a good company. Now it’s just becoming a toxic, unhealthy, unbalanced place to work with burned-out teams that create very mediocre work (all the cool stuff you see is created by agencies that were bought up in the US).

Explore other reviews about DEPT

5.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of individuals that make up many teams from design, copy, motion, production artists, and even full-time strategists.

Cons

I left right before a big merge, so I can't speak to how it is after the merge. This review may be outdated.

1.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

The design team is very talented and kind.

Cons

Very boring agency to work at. They only claim the agency is not doing good, "we don't have money" so no raises, 1.2% merit increases this year. This doesn't even keep up with inflation rate. At this company you will just be a number on a spreadsheet, waiting to get laid off because they would rather use a million different AI than hire any entry level positions. They fail almost every pitch because the leadership is empty-headed, comes in and changes the entire concepts and decks. And they claim they are very transparent and B-corp but they discriminate against POC all the time and lie about your prospects at their company. It's really not worth your nerves to work for them.

3
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