Sep 9, 2020
Anonymous employee
DECA Games Response
2yThank you for sharing your feedback with us. We appreciate your input.
We understand that your experience with our support team may not have met your expectations, and we apologize for any frustration this may have caused. We are committed to providing excellent support, and we take your feedback seriously.
To address your concerns, we will be reviewing our support processes to ensure that we offer more personalized and helpful responses in the future. Your feedback helps us identify areas where we can improve and better meet our customers' needs.
If you have any specific issues or suggestions regarding our support services, please feel free to share them with us. Your input is invaluable as we work to enhance the quality of our support.
Thank you for your feedback, and we hope to have the opportunity to provide you with a better support experience in the future.