Toxic work environment - Customer Service Representative DCM Employee Review

- Super toxic environment, lots of gossip - Mid level supervisors instil culture of fear, if they don’t like you they will make your life miserable - Management either willfully blind or complicit of behaviour of before mentioned supervisors. - Departments avoiding responsibility if errors occur, actively look to throw other departments under the bus. No team mentality, individuals over the group + passing the buck. - Inconsistent employee performance evaluations, employees who constantly perform poorly or cost the company valued accounts are able to keep their job because they have friends in management. - Workplace is treated like a daycare, employees are constantly being monitored to make sure that they are working. - Emphasis is placed on bringing in money over behind the scenes staff. - Constant cutting results in more work being placed on fewer employees.