customer service - Anonymous employee DB Schenker Employee Review

1.0
Mar 23, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

kitchen,toilet and reception are newly renovated.

Cons

It’s nightmare to work at schenker. 1.First 2 weeks no computer. Manager has to fire someone to get the computer for me. 2.Customer service Department has no stationery! 3.From 3rd week have to cope up to 137 emails in sent box daily workload.. 4. Feel work in Asia.Over 85% asians in customer service department. 5. Manager is non negotiable. Colleagues gave you incorrect instruction to ensure you make mistake. Team members has no communication but report directly to manager to discuss issue. 6. It’s incredible airfreight can be delayed 2 weeks after arrival for delivery as air team had not create manual file for customs team to clear! The only company that make me sick in days. 1

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Cons

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4.0
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Pros

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Cons

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