CEO will pick profits over employees - Anonymous employee DAS Health Employee Review

1.0
Apr 13, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High hourly rates and benefits. Cool coworkers and traveling to other remote locations if you're a higher employee.

Cons

CEO always puts profits over employees, even if they're good. High turn over in all departments. He listens and takes the word of clients over his own employees. A lot of the clients are cheap. They will say whatever they can to reduce the price of work performed and the CEO will let you go based on what they say vs looking at both sides of the story. Must use your own car for client travels. Will not reimburse you if your in an accident or someone hits your car in a parking lot. CEO claims in his own words, "that's what insurance is for." They pay you for your gas basically per mile you drive based on data from what most people drive, 4 cylinder civics basically. If you drive a nice car, obviously you're going to spend out of pocket on maintenance for your own car, add miles to it, etc. Another thing, their growth is based purely on taking over businesses. If I would have known this, I wouldn't have quit my other job for this one. What other reviewers said is true, once they take over a business, they fire all employees and bring in new ones they picked, this leaving the new employees to figure out what the old company did, etc. After leaving and becoming senior cyber security engineer for the government, I realized how unsecure they actually set up their own and client side I.T. infrastructure. Basically there isn't any and thus they're still getting hit with ransomware, and loss of client data. Of course since the CEO is a lawyer by trade, he makes sure the contracts won't affect DAS Health incase this happens. Instead, he charges the clients x amount of work hours to solve a breach that should never have happened if they implement propper security measures in the first place. Frankly speaking, the way they try and solve breaches is fake and they rack up a large sum of man hours to try and solve the problem only to force the client to sign x amount of years contracts to wave the fee without even fixing/solving the issue. There's no patch management, no security management, no project management, overall their I.T. practice is laughable. They run as, solve the current issue at hand, a simple help desk instead of actually allowing the system engineers to actually come up with a redundant failsafe and secure infrastructure for clients and internal. Devices aren't configured at all after installation. Everything has base factory configurations on them, most can be brute forced into or because of lack of patch management or vulnerability testing, are easy targets for hackers. This in my opinion is a poor business model for doctors that rely on DAS Health for their I.T. infrastructure and security of their client PII.

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DAS Health Response
5y
DAS cares deeply about our employees and customers and invests in many areas to help all relationships to be successful. We are disappointed to read that this former employee moved on from DAS without a favorable opinion of the company. Additionally, we’re not sure how this employee with such a brief tenure reached many of the conclusions that they did, but we are glad that they have found a position elsewhere where they can hopefully be successful. To clarify some of this former employee’s misstatements, we target employee compensation to be in the top quartile, pay the highest IRS mileage reimbursement rate for business related travel (even though we do not pass those expenses along to customers in many cases), and have multiple layers of IT security to ensure that many of the very things this former employee alleges cannot happen. To date, we have never had a successful ransomware attack against any of our covered MSP clients, and have helped many others after-the-fact who had not purchased the coverage (we have numerous lines of business; not all clients elect to purchase MSP coverage; and it does indeed cost more to fix the problem after an attack than to prevent it in the first place). We are very proud of the fact that more than 50% of our employees have joined us as part of our acquisitions, and as a result we are a very successful “blended family” with a 96% employee satisfaction rate based on the most recent (April 2021) anonymous monthly survey.

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