Discounts can't outweigh a self-centered manager - Key Holder Cycle Gear Employee Review

1.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Discounts. That is about it

Cons

Self centered manager that barely showed up, and when he showed up maybe once a week on time the rest was always around 2-3pm. His first introduction to us was that we were all "replaceable" He left once on a busy Saturday to go dirtbiking with his friends, came back right at close in slides and shorts to close and left Multiple times of taking days off on vacation back out days. He now manages the newest "flagship store"... Good luck! Also the commission is an absolute joke, smaller stores make $500 plus commission every two weeks with some topping over $1000 dollars. Meanwhile the "flagship store" you make .004 percent.... That's $12 dollars every $3000 dollars you sell in your ZONE. Absolute joke of a company and a joke of a store.

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Cycle Gear Response
3w
We appreciate you highlighting the team member discounts, but we are genuinely concerned to hear about your experience with leadership and the commission structure at your location. While this reflects an individual perspective, we take feedback regarding store management and team morale seriously as we always aim to foster an environment where every team member feels valued. Please be assured that your comments will be shared internally to help us maintain a supportive and balanced experience across all of our stores.

Explore other reviews about Cycle Gear

5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work if you enjoy motorcycling. Off-road, sport bike, cruiser, adventure, or anything with 2-3 wheels. You get to meet interesting people and talk about your passion every day. Career advancement has been pretty quick for me.

Cons

Pay during non peak hours can be a little lower if you’re not prepared for it.

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Cycle Gear Response
2mo
Thanks for the review! It’s awesome to hear how your passion for the ride has fueled your quick career advancement and that you’re enjoying the unique energy of our enthusiast community. While we understand that navigating the seasonality and even the dynamic hourly nature of a commission-based structure requires careful planning, we value this feedback as we continue to look for ways to support our teams in delivering a world-class experience year-round. Cheers to keeping the world on two (and three) wheels!
4.0
Apr 4, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of freedom, good work environment, if you have your head in the game you will make money. In my opinion as well it is easy to move up in the company, you just have to do good and have passion and job offers will be offered to you through your employment here, As a full time employee you do receive MANY benefits as well.

Cons

Corporate could be better, stores need more support and we don't get it. Such as broken fixtures, displays, ect. If a store needs something it should not have to wait months to be approved. Commission could be better as well. It is decent at 3% but there are good days and bad days in this company just like all so with a higher commission % it would allow employees to have a more stable check and possibly even push sales associates to do even better as well.

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Cycle Gear Response
2mo
Thank you for sharing your thoughts! It is awesome to hear that you feel empowered to grow your career with us and that your local leadership is fostering such a high-performance environment where passion truly pays off. That's what we love to see! We appreciate your transparency regarding the hurdles with store maintenance and commission structures; please know we are sharing these specific insights with our retail operations and leadership teams to better support the folks on the front lines. We are committed to ensuring our stores have what they need to succeed so that you can stay focused on providing a world-class experience for our rider community.
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