Account Executive - Anonymous employee Cutter & Buck Employee Review

2.0
Oct 11, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule when you need to work earlier or later or leave for appointments. Not a lot of OT required. Provided ORCA card for commuting and/or affordable parking options if you want to drive into the office.

Cons

Job description is inaccurate. This job is not like most 'account executive jobs' - it is more like a call center customer service representative. Customer service department is overworked and not very fairly paid. Recently there have been increased number of responsibilities without any new kind of payoff and with little show of appreciation by management. A divide is being created of CS people who are in the active phone queues and those who are not. The department is extremely understaffed which has created a very stressful work environment.

Cutter & Buck Response
9y
We truly appreciate open, honest feedback from all of our employees. We are working to address these concerns and are eager to hire the right people for our team. The needs of our employees and our customers are of the highest priority to our success, and we look forward to working with you as we move into the next phase of change on these topics. In order to delight our customers, Cutter & Buck is working to Go Boldly with new initiatives and opportunities in 2017. Thank you for your feedback and addressing an opportunity for improvement within the C&B Family.

Explore other reviews about Cutter & Buck

5.0
Mar 17, 2025
Recommend
CEO approval
Business outlook

Pros

Work-life balance Expanding Good CEO

Cons

Could have more vacation time

3.0
Oct 14, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay isn't bad Good products Making infrastructure improvements

Cons

Almost no room for advancement in certain departments

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