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Customer Impact

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Revolving Door of Employees - Operations Customer Impact Employee Review

1.0
Jun 26, 2023
Recommend
CEO approval
Business outlook

Pros

Hours aren't demanding for lower level associates.

Cons

Can't maintain teams because associates are always coming and going within a year or less. Bonus program is not inclusive to all staff. Communication is scarce and meetings are a joke most of the time as no one comes prepared at the higher up levels. Culture can become toxic quickly as management tends to gang up on people they don't like. They fire a lot of people. Overall direction seems aimless and new initiatives quickly fail or are set aside for even newer ones constantly. Management constantly assumes the worst out of everyone's work ethic. Training is all over the place. Sometimes it seems like management doesn't think through their bids or contracts before signing and sets the Ops team up for failure right from the get go.

Explore other reviews about Customer Impact

5.0
Apr 24, 2025
Recommend
CEO approval
Business outlook

Pros

The team at Customer Impact has been great to work with. They are very quick to respond to questions, concerns, or feedback. I am impressed with their willingness to listen and help.

Cons

Getting paid once a month.

1.0
Apr 4, 2026
Recommend
CEO approval
Business outlook

Pros

Can view online area shops.

Cons

$10 jobs extremely too low paid, I probably earn $2-3 per hour if you factor in walking or driving, online work to find a store near you. It takes 55 minutes to over an hour and it is only $10, I don't know how they get away with such low pay, it's not even minimum wage, I go as fast as I possible can but it is not doable in a half hour. If they want quality and no mistakes on the questions on app, there are many, I hope they raise the $10 jobs, I would definitely do more of these. If you factor in walking, taxi or bus or gas costs...with that you're literally making probably $3 per hour!!! The $10 shops are scattered around.

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