Does Customer Elation pay their employees well?

According to anonymously submitted Glassdoor reviews, Customer Elation employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Customer Elation. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Customer Elation?

32% of Customer Elation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customer Elation 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Customer Elation?

Customer Service Representative (7) , Account Specialist (5) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at Customer Elation according to real employee reviews?

"Pay is good, but the laid" ((in 4 reviews)); "I have the best coworkers." ((in 3 reviews)); "Professional and friendly work environment." ((in 3 reviews)); "Amazing people to work with" ((in 3 reviews))

What are the cons of working at Customer Elation according to real employee reviews?

"The benefits could be better, although they are within the acceptable range for a job that does not require higher education." ((in 5 reviews))

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Customer Elation

Customer Elation reviews

Convenient & Fun Atmosphere - Call Center Coordinator Customer Elation Employee Review

5.0

Oct 23, 2015

Call center coordinator

Recommend

CEO approval

Business outlook

Pros

Customer Elation has been a fun and exciting place of employment for me. There have been so many positive changes over the years and it has been fun to see them take place along with growing with the company. They offer flexible scheduling and a friendly upbeat work environment. If you are looking to advance within a company you have potential to move upward in the ladder if you are willing to be coached and guided in the right direction to succeed in your career path.

Cons

There are no cons with this job if you are looking to be apart of the customer service industry and enjoy working with people. If there are any issues management is always willing to discuss what options you have available to make it a win for both the employee and company.

Explore other reviews about Customer Elation

5.0

Sep 20, 2017

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

a good company to work for.

Cons

long periods of no activity

1.0

Mar 20, 2026

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The give cheap snacks (Debbie snack cakes, chips) to the employees so that they don't leave at lunchtime.

Cons

I worked for almost 2 years in filthy restrooms, they NEVER vacuumed the carpets, whole office smelled like marijuana, the employees were high and loud, silly rules that constantly changed for call-taking (how many times to say the customer's name in a call), nasty keyboards and furniture, too cheap to hire a cleaning person, team leaders looked like 12 year olds. The health insurance is unusually high for the pay, so no one buys it. Full time does NOT guarantee you 40 hours a week, its more like 32 hours.

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Convenient & Fun Atmosphere - Call Center Coordinator Customer Elation Employee Review

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