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Customer Elation

Is this your company?

Decent pay, bad job. - Customer Service Representative Customer Elation Employee Review

1.0
Dec 10, 2020
Recommend
CEO approval
Business outlook

Pros

Sometimes it is slow. $13 starting wage.

Cons

I was in the shared program. You will have to lie and represent scamming fraudulent companies on your calls. Managers take 10 minutes to assist. Job is ok if you don't mind having to lie and apologize for customers being scammed 24/7.

Explore other reviews about Customer Elation

5.0
Sep 20, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

a good company to work for.

Cons

long periods of no activity

1
1.0
Mar 20, 2026
Recommend
CEO approval
Business outlook

Pros

The give cheap snacks (Debbie snack cakes, chips) to the employees so that they don't leave at lunchtime.

Cons

I worked for almost 2 years in filthy restrooms, they NEVER vacuumed the carpets, whole office smelled like marijuana, the employees were high and loud, silly rules that constantly changed for call-taking (how many times to say the customer's name in a call), nasty keyboards and furniture, too cheap to hire a cleaning person, team leaders looked like 12 year olds. The health insurance is unusually high for the pay, so no one buys it. Full time does NOT guarantee you 40 hours a week, its more like 32 hours.

1
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