lack of communication with employees at from c level - Operations Manager Cuseum Employee Review

3.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

it's a great place to work if you need no contact with your superiors or work best alone.

Cons

Management is very detached from daily operations and does not share a view of the future or guiding principles, they also do not have a leadership principle of the company, so you will not receive feedback or constructive criticism.

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Cuseum Response
2y
Thank you for taking the time to write a review on Glassdoor. We always appreciate feedback from past and present members of our team, so thank you for sharing your experience with us as we continually strive to improve our workplace environment. At Cuseum, fostering a collaborative and supportive culture is paramount to our success. Members of the management team, myself included, are highly involved in the day-to-day operations and are frequently rolling-up their sleeves to work with team members, customers, and partners. Additionally, the company has a well-established culture of frequent communication, constructive feedback, and coaching. This is demonstrated in the company's weekly all hands meetings, daily stand-ups, end of week retrospectives, one-on-one pulse sessions where feedback is exchanged and support is provided. Your feedback suggests a departure from the positive experiences shared by many members of our team. I am genuinely interested in learning more about your specific experience, particularly regarding your interactions with your manager. Your perspective can provide valuable insights that will help us address any areas for improvement. Please feel free to reach out to me directly at brendan@cuseum.com. Your voice matters, and I am here to listen with an open mind and a commitment to understanding your perspective. Thank you, Brendan Ciecko CEO & Founder

Explore other reviews about Cuseum

5.0
Sep 26, 2022
Recommend
CEO approval
Business outlook

Pros

- Amazing team: thoughtful, hardworking, invested in each other's success as well as success of the company - Leadership extremely supportive & invested in employee professional growth, encouraging honest feedback and democratic collaborative endeavors - Actually encourages a healthy, holistic work-life balance – not just lip-service - Effective remote environment - open & consistent communication that allows for autonomy while preserving accountability and nurturing teamwork

Cons

- Expected downsides of any fully-remote work environment: occasional breakdown of collaborative tasks & projects due to differing schedules, timezones, imperfect communication processes - Onboarding protocol & infrastructure for new employees could be more organized

5.0
Sep 26, 2022
Recommend
CEO approval
Business outlook

Pros

Very supportive and friendly work environment, where asking questions is encouraged and everyone is open to offering help when needed. Everyone is super friendly and after several weeks of daily stand-ups with the whole team, you really feel like you're part of a family. It's a very autonomous workplace where everyone oversees their own tasks, but I never felt neglected or unable to ask for support. If anything, there was a lot of flexibility and freedom to supervise my own work without someone micro-managing my every move. The majority of learning / training is hands-on, which also means you can grow quickly within the company.

Cons

N/A (I really have nothing negative to say, I had a great time and couldn't have asked for a better place to gain early professional experience)

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