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      Curative, Inc.

      Engaged employer

      Curative, Inc. reviews

      Call Center - Customer Care Agent Curative, Inc. Employee Review

      3.0
      May 18, 2022
      Customer care agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The management does their best to work with employees schedules, the company pays well above the traditional salary, the benefits are generous. The management asks for input continuously.

      Cons

      Many metrics to meet for phone calls, tickets, and last minute information to learn, with stressful patient calls.

      avatar
      Curative, Inc. Response
      4y
      We're glad to hear you've enjoyed our competitive compensation and benefits package. Being at the forefront of customer and patient calls is no easy feat and we commend your efforts as part of our customer success team. To echo our core value of cherishing human potential, we design systems to achieve exceptional customer service and keep well-being at the forefront. When it comes to feedback, employees are always welcome to reach out to the HR team, your manager, another manager you trust, or the Curative and Ethics Hotline: 1-844-984-2751. You can remain anonymous if you wish.

      Explore other reviews about Curative, Inc.

      5.0
      Jun 12, 2026
      Lab technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything was perfect so great

      Cons

      Company shut down at the time !

      2.0
      Apr 3, 2026
      Care navigator
      Recommend
      CEO approval
      Business outlook

      Pros

      -Some people in the company will have your back and give you a chance to show your skills -Some of the people here are very helpful(someone a lower level than me who probably should have been my level helped me so much)

      Cons

      -They promote negative competitions -You get a gift card like once a year and they tax it on your next check -Once we noticed salaried employees should get unlimited PTO across the company's policy; we all banded together- the loophole was to make us all hourly instead of giving us what the company offered for salary employees which they made us salary in 2 weeks after we fought the policy -The company makes many promises to everyone but can't keep it -CNs are what keeps this company afloat yet treated like slums -They hire and promote their friends in a short time while others fight for growth(not related to me but I have seen and heard some of the worse things from people who want to move up in this company. I wouldn't even dare try because they are becoming TOXIC) -They often use a group of their best employees for different things but never reward or promote them

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